Vibe Trip

If you or any member of your party wishes to cancel your holiday, you must notify us in writing. In any case, the date of cancellation will be at the date on which notice is received by DOD TOUR&TRAVELS. As this insures administrative cost and retention charges by the hotel, the cancellation charges will apply on the following scale:

1. More than 20 Days: Deposit only
2. 19-10 Days: 50% of the Tour Cost
3. 09-06 Days: 75% of the Tour Cost
4. 05 days or less: 100% of the Tour Cost

03. CHILD POLICIES

If you are accompanying a child below 5 years, there would not be any charge for him or her and if he or she is between 5 to 12 years old then we would charge the cost of extra bed charged by the hotel and if the age is above 12 years then the cost of the third person would be charged as per the hotel policies with or without extra bed.

04. EARLY CHECK-IN / LATE CHECK

Please note that standard check-in / Checkout time in most hotels is 1200 Hrs. (IST). Therefore the cost of early check-in or late check-out is not included in the tour cost. We can always make a request for early check-in or late checkout if required but we do not guarantee that, that entirely depends upon the policy of the hotel, time of the year, and availability of the room.

05. COMPLAINTS

We do our best to give passengers traveling on any of our holidays, an enjoyable and trouble-free vacation but occasionally plans go wrong. Should you have any complaints, please inform your tour manager (at the same time), who will do everything possible to resolve the matter immediately. If the situation is not resolved to your satisfaction, then you must notify the company within 28 days of the tour ending in writing. If you do not write to us within this time, this will affect the investigation and outcome of the complaint. Any disputes between clients and DOD TOUR & TRAVELS shall be governed by Jurisdiction in India.

06. PASSPORTS & VISAS

To travel to India from overseas countries except for the citizen of Nepal & Bhutan, one needs a 06-month valid passport and a valid Visa. And processing of Passport and visa is not included in the tour cost.

07. LIABILITY

The company does not own or control hotels, coaches, or other facilities mentioned in the tour. As an operator of the package tour, therefore, we cannot be held liable for the following:

1. Where there has been no fault on the part of the company, supplier, or agents.
2. Where the failures in performance of the contract are attributable to the customer.
3. Where the failures are attributable to a third party not connected with the provision of the holiday and are unforeseeable or unavoidable.
4. Where the failures are due to unusual and unforeseeable circumstances beyond your control.
5. Where the failures are due to an event that you or your supplier even with all due care could not foresee or foretell.

We do take all reasonable steps in ensuring that the organization maintains standards and provide a service that is acceptable to the passengers. The information within this website has been compiled with all reasonable care and is correct to the best knowledge of the company and is published in good faith.

08. OUR LIABILITY

DOD TOUR & TRAVELS accepts the liability for those arrangements for your holiday, which are wholly within our control and therefore, accepts liability to clients for the negligence of our employees. However, we would like to draw attention to the following circumstances, which fall outside our direct control or where for some reason we are not prepared to accept liability. The Company shall, in no circumstances whatsoever be liable to the client or any person traveling with him or her for: Any death, personal injury, sickness accidents, loss delay, discomfort, increased expenses, consequential loss and/or damage or theft howsoever caused; Any act, omission, the default of any independent contractor or other person or by any servant or agents employed by them who may be engaged or concerned in the provision of accommodation, refreshment, carriage facility or service for the client or for any person traveling with him howsoever caused. DOD TOUR & TRAVELS is unable to take liability for commercial arrangements out of our control such as natural disasters, industrial disputes, reason of threat or war, riots, civil strife, terrorist activities, technical problems to the transport, extreme weather conditions, closure of the airports, and seaports and similar event out of our control, or are due to unusual and unforeseeable circumstances beyond your control.

09. SURCHARGE

The Price of your travel arrangement is subject to surcharges in case of a sudden hike in fuel prices, schedule airfare, and any taxes levied by the government. Even in this case, we will try to absorb an amount of 2%, the amount exceeding over 2% will be surcharged.

10. EXTRA USES OF OUR VEHICLE

Please note that the cost of the vehicle (car/coaches with the driver) does not include extra usage of vehicle like after transfer or after sightseeing until or unless it is mentioned in the itinerary.

Rights to amend the itinerary if required.